Payment Policy

PAYMENT POLICY

At NovaVirel, we are committed to providing a safe and secure shopping experience.

SECURE PAYMENTS

Our website uses Secure Sockets Layer (SSL) technology to ensure that all your personal and payment information is fully protected. SSL encrypts sensitive data such as passwords and payment details during transmission.

All payment forms on our website are secured, ensuring your information remains private and protected.

PAYMENT METHODS

We accept the following payment methods:

American Express
Visa
Mastercard
Apple Pay
Google Pay
Maestro
PayPal
Shop Pay

All transactions are processed securely through trusted payment providers.

CURRENCY

All prices displayed on our website are listed in USD.

For more details regarding delivery, please refer to our Shipping Policy.

PCI COMPLIANCE

We comply with the Payment Card Industry Data Security Standard (PCI DSS), which ensures that all payment data is handled securely and reduces the risk of fraud.

YOUR PAYMENT INFORMATION

Your full card details are never accessible to us. Once your purchase is completed, we can only view:

Billing information
Shipping information
Order details
The last four digits of your card

This ensures maximum protection of your financial data.

TRANSACTION SECURITY

Secure payment processing begins as soon as you place your order.

You can verify this by checking for:

A closed lock icon in your browser
"HTTPS" in the website URL

These indicators confirm that your connection is secure.

PRIVACY

We respect your privacy. Your personal information is never sold, rented, or shared with third parties.

For more details, please review our Privacy Policy.

CUSTOMER SERVICE

If you experience any issues or have questions regarding your payment, please contact our support team.

CONTACT INFORMATION

We'd love to hear from you! Whether you have questions, need assistance, or simply want to share your thoughts, we're here to help. Please reach out to our friendly support team who thrives to respond within 24 hours during opening hours.

Email address: support@novavirel.com

Phone number: +1 4353096577

Store name: Novavirel
Company name: Pure Nordic wear
Company Address: Janssensstraat 90 5735AG, Aarle-Rixtel Noord-Brabant, The Netherlands
Warehouse Address: 410 S 100 E, Monroe, UT, 84754, United States
Kvk: 95880445

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)

We will respond your email within 24 hrs (Mon–Fri) - weekend messages answered Monday.